Terms of Service

These Terms of Service ("Terms") govern your use of the Gut Friendly mobile application, website, and related services (together, the "Service"). The Service is provided by Gut Friendly ("Gut Friendly", "we", "us" or "our").

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Gut Friendly is an educational and self-management tool. It is not a medical device and does not provide medical advice, diagnosis, treatment, or emergency services.

Food ratings, nutrition details, symptom patterns, serving estimates, recipes, suggestions, and program guidance are general information only. Digestive responses vary between people, and information may be incomplete, outdated, or unsuitable for you.

Consult a qualified health professional before making significant dietary changes or using the Service to manage a health condition, particularly if you are pregnant, under medical care, have an eating disorder or allergy, or have persistent or severe symptoms. Never disregard professional advice because of information in the Service.

If you believe you have a medical emergency, contact your local emergency service immediately.

Food composition, ingredients, recipes, restaurant preparation, serving sizes, and individual tolerance can change. Always check product labels and ingredient information yourself. The Service is not designed to identify allergens or guarantee that food is safe for an allergy, intolerance, or medical condition.

Barcode records may come from third-party databases. Meal-photo analysis uses artificial intelligence and may identify foods or portions incorrectly, miss ingredients, or produce other errors. You are responsible for reviewing and correcting results before relying on or saving them.

You retain ownership of content you submit, including meal photos, food and symptom logs, profile information, and support messages ("Your Content").

You give us a limited, worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, and display Your Content only as reasonably necessary to provide, secure, maintain, and improve the Service. This licence ends when the relevant content is deleted from our systems, subject to reasonable backup periods and legal retention requirements.

You must have the right to provide Your Content. Do not upload images of other people, confidential documents, unlawful material, or content that infringes another person's rights.

If we offer paid features or subscriptions, the price, billing period, trial terms, and included features will be shown before purchase. Purchases made through Apple or Google are also subject to the applicable store's payment and cancellation terms.

Unless the law requires otherwise, subscriptions renew automatically until cancelled through the store account used to purchase them. Deleting the app or your Gut Friendly account may not cancel a store subscription.

We aim to keep the Service available and accurate, but we do not promise uninterrupted access. Maintenance, network failures, provider outages, device limitations, or other events may affect the Service.

We may add, remove, or change features, impose reasonable usage limits, or discontinue all or part of the Service. Where reasonably practicable, we will give notice of material changes that significantly reduce a paid feature.

You may stop using the Service at any time. You can delete individual logs in the app and may request deletion of your account and associated personal information by emailing care@getgutfriendly.com.

We may suspend or terminate access if you materially or repeatedly breach these Terms, create risk or harm, fail to pay applicable charges, or where required by law. Where reasonable, we will give notice and an opportunity to address the issue.

Terms that by their nature should continue after termination, including intellectual-property, disclaimer, liability, and dispute terms, will continue to apply.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, right, or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law.

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not guarantee that the Service will be uninterrupted, error-free, medically suitable, or that any food rating, analysis, recommendation, or third-party information will be complete or accurate.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive loss, or for loss of data, profits, goodwill, or opportunity arising from your use of or inability to use the Service.

To the extent our liability can lawfully be limited, our total liability for claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the 12 months before the event giving rise to the claim and AUD $100.

These limitations do not apply to liability that cannot lawfully be limited or excluded, including liability for fraud, wilful misconduct, or personal injury caused by negligence where the law prohibits exclusion.